Shipping policy

Shipping Policy

Thank you for shopping with us! We strive to provide you with a smooth shopping experience, and we are committed to delivering your order as quickly and securely as possible. Please review our shipping policy below for more details.

1. Shipping Locations

We currently offer shipping to the following regions:

  • United States (including Alaska, Hawaii, and U.S. Territories)
  • Canada
  • International Shipping (select countries)

If you do not see your country listed during checkout, please contact us to inquire about international shipping options.

2. Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays). Orders placed on weekends or public holidays will be processed the following business day.

Please note: During peak seasons (such as holidays or sales events), processing times may be slightly longer. We will do our best to keep you updated on any delays.

3. Shipping Methods & Delivery Times

We offer a range of shipping methods depending on your location. Delivery times are estimates and may vary based on your location and carrier.

  • Standard Shipping (U.S. Domestic): 3–7 business days
  • Expedited Shipping (U.S. Domestic): 2–3 business days
  • Priority Shipping (U.S. Domestic): 1–2 business days
  • Standard International Shipping: 7–21 business days (depending on destination)
  • Expedited International Shipping: 5–10 business days (depending on destination)

Please note that shipping times may be affected by factors such as weather conditions, customs processing, and carrier delays. Once your order is shipped, we will provide you with tracking information.

4. Shipping Costs

Shipping costs are calculated at checkout based on the weight of your order, shipping method, and destination. You can view the exact shipping cost before completing your purchase.

  • Free U.S. Shipping: Available on orders over $75 within the contiguous United States.
  • International Shipping Fees: Vary depending on the destination country.

5. Order Tracking

Once your order has been shipped, you will receive an email with tracking information so you can monitor the progress of your delivery. Please allow up to 24 hours for the tracking number to update in the system.

6. Missing or Lost Packages

We are not responsible for any lost, stolen, or delayed packages once the carrier has confirmed delivery. However, we will work with you to resolve any shipping issues and will help you track down missing items.

7. Incorrect Shipping Address

Please double-check your shipping information before completing your order. We cannot be held responsible for delays or lost packages due to incorrect or incomplete shipping addresses. If you notice an error in your shipping address, please contact us immediately at [your email address] to request an update before your order ships.

8. Duties and Taxes (for International Orders)

For international orders, you may be required to pay additional duties, taxes, or customs fees upon delivery, depending on your country’s regulations. These charges are the responsibility of the customer. We recommend checking with your local customs office to get an estimate of any potential fees before placing your order.

9. Shipping Issues & Customer Support

If you have any issues with your shipment, please reach out to us at [your email address] or via our contact page. We’re here to help and will do our best to assist you in resolving any shipping problems.

Thank you for choosing Romans116. We appreciate your business and are committed to providing you with the best shopping experience!

Contact Information

For further questions regarding shipping, please contact us at:

  • Email: Info@romans116.store
  • Phone: (424) 284-6491